National Corporate Broking Pty Ltd
Insurance Risk Management
Street Address:
16 Macquarie Avenue
Penrith NSW 2750
Postal Address:
PO Box 461,
Penrith NSW 2751
Office Hours:
Monday -Friday
9.00am - 1.00pm to
2.00pm - 5.00pm
ABN: 74 053 393 230
Privacy Policy
We at National Corporate Broking Pty Ltd want to provide the best possible service across our wide range of insurance and financial products and services. To achieve this, we need to make the most effective use of your personal information. However, it is equally important to us that you are confident that your personal information entrusted to us is treated with the appropriate degree of privacy.
Is My Personal Information Secure?
The protection of your information is a priority to us. We take all reasonable precautions to safeguard your personal information from misuse, unauthorised access, modification or disclosure. When we no longer require your information, we securely destroy the information from our systems.
Ensuring Your Personal Information Is Up To Date
It is important that the personal information that we collect from you is accurate, complete and up-to-date. During the course of our relationship with you we will ask you to tell us of any changes to your personal information. You can contact us at any time to update your personal information, or tell us your personal information is inaccurate or incomplete.
Do We Disclose Your Personal Information To Anyone?
We may disclose your personal information in certain circumstances. Sometimes we are required or authorised by law to disclose your personal information. We may disclose your information to a court in response to subpoena or to the Australian Tax Office, following a direction issued under taxation law. We may also disclose your personal information where you have consented to us doing so.
Why We Collect Your Personal Information?
Collecting your information is essential to be able to conduct the business of providing insurance and financial products and services to you. If we do not collect and make use of your personal information, we are unable to do business with you.
How Do We Collect Your Personal Information?
Where possible we collect your personal information from you. Collection may take place in a number of ways such as a completed application form of proposal, or requesting information over the phone. Sometimes personal information may be collected from other sources, such as:
1. Your employer when establishing or administering a superannuation fund.
2. Insurance investigation or reference in assessing a claim or applying for a policy.
3. A medical practitioner assessing a claim or determining eligibility for life insurance.
In most cases we will require you to consent to any collection, use or disclosure of your personal information. Your consent will usually be in writing, but we accept your verbal consent in certain circumstances. However, no matter how your personal information is collected, it is dealt with in accordance with this Privacy Policy.
What Does "Personal Information" Mean?
Personal information is any information about you that identifies you or by which your identity can be reasonably determined.
Our Privacy Policy May Change From Time to Time
We constantly review our policies and procedures to keep up to date with changes in law, technology, and the market place. As a result we may change this policy from time to time. This privacy policy was last amended on 1st December 2001.
Does My Personal Information Leave Australia?
We do not send personal information outside Australia unless it is authorised by law.
Sensitive Information
Sensitive information can be:
Racial or ethnic origin
Membership to a professional or trade association
Sexual preferences or practices
Criminal record
Health
We only collect, use or disclose sensitive information about you as is allowed by law, for example where it is required or necessary for the establishment of a policy or claim.
What is a Commonwealth Identifier?
These can be Tax File Numbers (TFN) or Medicare Number. We do not use Commonwealth Identifiers as a means of identifying you.
Do I Have to be identified at All?
Generally it is not possible for us to do business with you unless we have identified you and in some cases the law requires that you identify yourself to us.
Can I Access My personal Information?
You may request access to the personal information we hold about you. We may be required by law to retain your personal information for a period of time after you have ceased your relationship with us. After the required time we attend to the secure destruction of your personal information.
Can I Complain About a Breach of My Personal Information?
You may lodge a concern or complaint with us by contacting our office.
What if I am Not Satisfied?
If you are not satisfied with the outcome of your complaint to us, you can contact the Federal Privacy Commissioner.
Telephone: 1300 363 992
Director of Complaints Office of the Federal Privacy Commissioner
GPO Box 5218
Sydney NSW 1042
Request for Access?
You can request access to your personal information by contacting our office.
Facsimile:(02) 4721 7778